Refund Policy

Last Updated: October 2025

At Level100Media, we aim to deliver high-quality digital services including Web Design & Development, Branding & Creative Design, SEO & Digital Marketing, and Social Media Management.
Please read our Refund Policy carefully before making any payment.

1. General Policy

All payments made to Level100Media are non-refundable, as we dedicate time, effort, and resources from the moment a project begins.

However, we understand that situations may arise where a refund request is necessary. In such cases, we handle each request fairly and reasonably.

2. Project Deposits & Advance Payments

A 50% advance payment is required to start any project.

This advance is non-refundable once project work has begun (including planning, design drafts, or any deliverables).

If the project is canceled by the client before work starts, a partial refund may be issued after deducting administrative or consultation charges.

3. Full Payments & Milestones

Once the final payment is made and the project is delivered, no refunds will be provided.

For milestone-based payments, refunds are not applicable for completed and approved stages.

4. Delays or Non-Delivery

If, due to unforeseen circumstances, Level100Media fails to deliver the agreed work (without client-related delays or content issues), a partial refund may be considered after reviewing the situation.

5. Monthly Services (Marketing, SEO, Social Media)

For ongoing services such as Digital Marketing, SEO, or Social Media Management:

Payments for current or past months are non-refundable.

You may choose to cancel future renewals by giving 7 days’ written notice before the next billing cycle.

6. Third-Party Costs

Payments made for third-party services (such as hosting, domains, plugins, or ad budgets) are non-refundable, as these are purchased on your behalf from external providers.

7. How to Request a Refund

To discuss a refund, please contact us via email at info@level100media.com
with:

Your project name or invoice number

Reason for refund request

Supporting details

Our team will review your request and respond within 5–7 business days.

8. Contact Us

For any concerns or refund-related queries:

📩 info@level100media.com

📞 ‪+91 92394 80251‬
🌐 www.level100media.com

© 2025 Level100Media. All Rights Reserved.